Online shopping is the act of buying a product or pay for a service over the internet instead of going to a traditional market or store. Globally, an increasing number of people buy over the Internet because it is more convenient. As for Tanzanians a good number of them starts paying for services online, example of these are online Luku payments for electricity, Dawasco bills payments for water services and cellular Airtime purchase. The challenge remains on buying tangible products online since still a large mass are unaware of where to buy or reluctant to adapt.
What can I buy online?
You can purchase almost anything online — starting with greeting cards to cell phones, a laptop to your dream drive, everything can be purchased online. While many Tanzanians still find it so difficult to adapt this style of shopping, many others enjoy its convenience.
How big is online shopping in Tanzania?
Online market is still not very big in Tanzania, as I interviewed Ms. Nuru, CEO of Kivuko Online shopping gateway identified some challenges to this. She mentioned some difficulties in payment methods integration and challenges in gathering local content since the idea of her gateway is not only to bring things from abroad.
Kivuko Online shopping gateway is the first serious online shop in Tanzania, you can buy almost any product from Kivuko with necessary advantages pose on your side. Kivuko Online shopping gateway has a list of registered vendors hence you are assured to buy products from a known source and given warranty as per vendor specifications.
Kivuko uses different methods of payments including Airtel money, M-Pesa, Crdb payment system and cash on delivery. Among the feature which I like from Kivuko is the ability to buy products with Tanzanian local currency (Tshs), the gateway provides a currency convertor between US dollars, Euro and Tshs so as to display products as per selected currency.
The shopping procedure is so easy just visit Kivuko website preview the product, place an order and pay. Kivuko will communicate with a customer via a phone or email after he or she placed an order to help in identifying the method of payment or they will contact a customer after payments for delivery. The delivery is free in most areas of Dar es salaam with a due period of one day and they provide a shipping cost calculator for customers outside the region.
What are the advantages of shopping online?
It is convenient, faster and sometimes also cheaper. For instance, you can shop a television with cheaper price online because there is no storage cost added to it by a reseller, he just provides the online gateway with no store for goods. Also rather than standing in a long queue and wait for your turn to purchase a ticket, people are finding it simpler to log on to a website and buy it.
Is it safe to pay online?
Security standards for online shopping are now well-improved, so it is safe to pay online. Your details and other information are encrypted and sent over a secure layer over the Internet. Provided that there is no system which is completely fraud-proof, make sure you purchase from a known or trusted online gateway and keep your passwords private.